[​Effective Date: December 5, 2025]​

​

1. Introduction
   Haven Co. Wholesale ("we," "us") respects your privacy. This policy describes how we collect, use, and protect the personal and business information of our wholesale partners.

2. Information We Collect

   • Business Information: Company name, EIN/Tax ID, Resale Certificate, business address.

   • Personal Information: Contact name, email address, phone number.

   • Payment Data: Credit card details (processed securely via third-party gateways like Stripe/PayPal; we do not store full card numbers).

   • Usage Data: IP address, browser type, and on-site behavior via cookies.

3. How We Use Your Information

   • Order Fulfillment: To process payments, ship orders, and provide tracking.

   • Account Verification: To verify business eligibility for wholesale pricing.

   • Communication: To send order confirmations, invoices, and support responses.

   • Marketing: To send trend reports and restocking alerts (you may opt-out at any time).

4. Data Sharing & Disclosure
   We do not sell your data. We share information only with service providers necessary to operate:

   • Logistics: FedEx, UPS, USPS (for shipping).

   • Payment Processors: Stripe, PayPal, Shop Pay.

   • Platform: Wix/Shopify (hosting services).

   • Legal Compliance: We may disclose information if required by law or to protect our rights (e.g., fraud prevention).

5. Data Security
   We implement commercially reasonable security measures (SSL encryption) to protect your data. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (CCPA/GDPR)
   Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, please submit a formal request via the form on our Contact Us page.

7. Contact Us: If you have any questions about this Privacy Policy or our data practices, please reach out to our team via our Contact Us page.